GDPR Compliance

Introduction

At JournalPlus, we are committed to protecting your personal data and privacy. This GDPR policy explains how we collect, process, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Data Controller

JournalPlus is the data controller responsible for processing your personal data. If you have any questions regarding your personal data or this policy, please contact us at support@journalplus.co.

Data We Collect

We collect and process the following personal data:

  • Contact information (name, email address)
  • Account information (username, password)
  • Payment information (when you purchase our services)
  • Trading data that you add to the platform
  • Usage data and analytics
  • Communication data from support inquiries

Legal Basis for Processing

We process your personal data on the following legal grounds:

  • To fulfill our contractual obligations to you when you use our services
  • With your consent, which you can withdraw at any time
  • For our legitimate business interests (such as improving our services)
  • To comply with legal obligations

Your Rights Under GDPR

As a user residing in the European Economic Area (EEA), you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right not to be subject to automated decision-making

Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA. In such cases, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this GDPR policy from time to time. Any changes will be posted on this page, and if significant changes are made, we will notify you by email or through our platform.

Contact Us

If you have any questions or concerns about this GDPR policy or our data practices, please contact us at support@journalplus.co.